web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Invoice Number Skip - ...
Microsoft Dynamics AX (Archived)

Invoice Number Skip - Urgent Number Sequence Problem

(0) ShareShare
ReportReport
Posted on by mbshinde78 290

 Hello All,

 I have found this forum really helpful all the time.

 I am using Axapta 3.0 SP3. The problem is with invoice. When I post a sales order, sometimes the invoice number skips randomly. I am unable to identify when and why does it happens.

For the number sequence, I have verified that the "Continuous" option is checked and "Clear" from the clean up table us unchecked. This way the number will not skip even if the power goes off in the middle of posting invoice.

What could be the possible reason?

1. Is it a Axapta bug?
2. Could that be due to because someone cleared the freelist?

 Your opinions and suggestions appreciated.

 

Thanks a lot

Manoj

*This post is locked for comments

I have the same question (0)
  • spot Profile Picture
    spot 2,515 on at
    Re: Invoice Number Skip - Urgent Number Sequence Problem

    Hi,

    setup a automatic number sequence clean up for a shorter iterval. this will happen genrally when users open form and create a record and delete or leave the form with proceseeding furthur.

     

    Regards

  • mbshinde78 Profile Picture
    mbshinde78 290 on at
    Re: Re: Invoice Number Skip - Urgent Number Sequence Problem

    Thanks a lot for your reply.

    That could be a possibility. We have currently removed auto clear function and prefer manual free list clearing.

    Could there be any other reason? Like Axapta bug or anything else?

    Thanks


    Manoj

  • AshGo Profile Picture
    AshGo 25 on at
    Re: Re: Re: Invoice Number Skip - Urgent Number Sequence Problem

    hey Manoj

    We faced a similar problem when implementing AX 3.0 for a client, the only way is to reconcile at month end and post the missing invoice numbers manually.. or you can keep clearing the records in NumberSequenceList form.

    But this problem never happened in AX 4.0 or AX 2009...

    Rgds

    Ashish

  • mbshinde78 Profile Picture
    mbshinde78 290 on at
    Re: Re: Re: Re: Invoice Number Skip - Urgent Number Sequence Problem

     Hello AshGo,

     Thanks for your reply.

     We cannot move to AX 4.0 or higher at the moment and I think have to deal with this issue in future too according to your statement. Is there no concrete solution rather than making manual posting at the end of month?

    Thanks again

    Manoj

  • Bhanu Pratap Singh Profile Picture
    Bhanu Pratap Singh 272 on at
    Re: Re: Re: Re: Invoice Number Skip - Urgent Number Sequence Problem

    Hi,

    i am having the same problem in ax 2009, here i have noticed that in a failure case invoice number skip, even i have checked in continuous generation and auto clear in 24 hrs. my client wants invoice only in sequence, please help me how to deal with this issue, if i clear number sequence every time when a new number generate than how much it will impact system performance?

    Thanks in advance

  • Community Member Profile Picture
    Community Member on at
    RE: Invoice Number Skip - Urgent Number Sequence Problem

    NUMBER SEQUENCE CLEAN UP EVEN IF IT MANUAL OR AUTOMATIC IS NOT WORKING IN AX EVEN IN THE THEIR LATEST VERSION AX2012,, I HOPE MICROSOFT WILL HAVE AN ANSWER ON THIS ISSUE.  GIVE US A BREAK MICROSOFT.!!!!! WE NEED TO PAY AGAIN TO YOUR CUSTOMER SUPPORT EVEN IT IS THE BUG OF THE SYSTEM..COMMON....IMPROVED YOUR CUSTOMER SERVICE..

  • Shinji Hoang Profile Picture
    Shinji Hoang 237 on at
    RE: Invoice Number Skip - Urgent Number Sequence Problem

    Hi mbshide78,

    please tell me how to set number sequence for Invoice number?

    I am trouble here.

    Thanks in advances.

  • Bhanu Pratap Singh Profile Picture
    Bhanu Pratap Singh 272 on at
    RE: Invoice Number Skip - Urgent Number Sequence Problem

    Hi,

    you need to do the setup for invoice number

    1- Go to AP pentameter form AP->Setup->Parameter

    2- In number sequence Tab select Sales invoice in reference and chose the desired number sequence.

    Let me know if any issue.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
Priya_K Profile Picture

Priya_K 4

#2
Alexey Lekanov Profile Picture

Alexey Lekanov 3

#3
Scott_itD Profile Picture

Scott_itD 2 Community Manager

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans