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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Invoice Number Skip - ...
Microsoft Dynamics AX (Archived)

Invoice Number Skip - Urgent Number Sequence Problem

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Posted on by mbshinde78 290

 Hello All,

 I have found this forum really helpful all the time.

 I am using Axapta 3.0 SP3. The problem is with invoice. When I post a sales order, sometimes the invoice number skips randomly. I am unable to identify when and why does it happens.

For the number sequence, I have verified that the "Continuous" option is checked and "Clear" from the clean up table us unchecked. This way the number will not skip even if the power goes off in the middle of posting invoice.

What could be the possible reason?

1. Is it a Axapta bug?
2. Could that be due to because someone cleared the freelist?

 Your opinions and suggestions appreciated.

 

Thanks a lot

Manoj

*This post is locked for comments

  • BPS Profile Picture
    BPS 272 on at
    RE: Invoice Number Skip - Urgent Number Sequence Problem

    Hi,

    you need to do the setup for invoice number

    1- Go to AP pentameter form AP->Setup->Parameter

    2- In number sequence Tab select Sales invoice in reference and chose the desired number sequence.

    Let me know if any issue.

  • Shinji Hoang Profile Picture
    Shinji Hoang 237 on at
    RE: Invoice Number Skip - Urgent Number Sequence Problem

    Hi mbshide78,

    please tell me how to set number sequence for Invoice number?

    I am trouble here.

    Thanks in advances.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Invoice Number Skip - Urgent Number Sequence Problem

    NUMBER SEQUENCE CLEAN UP EVEN IF IT MANUAL OR AUTOMATIC IS NOT WORKING IN AX EVEN IN THE THEIR LATEST VERSION AX2012,, I HOPE MICROSOFT WILL HAVE AN ANSWER ON THIS ISSUE.  GIVE US A BREAK MICROSOFT.!!!!! WE NEED TO PAY AGAIN TO YOUR CUSTOMER SUPPORT EVEN IT IS THE BUG OF THE SYSTEM..COMMON....IMPROVED YOUR CUSTOMER SERVICE..

  • BPS Profile Picture
    BPS 272 on at
    Re: Re: Re: Re: Invoice Number Skip - Urgent Number Sequence Problem

    Hi,

    i am having the same problem in ax 2009, here i have noticed that in a failure case invoice number skip, even i have checked in continuous generation and auto clear in 24 hrs. my client wants invoice only in sequence, please help me how to deal with this issue, if i clear number sequence every time when a new number generate than how much it will impact system performance?

    Thanks in advance

  • mbshinde78 Profile Picture
    mbshinde78 290 on at
    Re: Re: Re: Re: Invoice Number Skip - Urgent Number Sequence Problem

     Hello AshGo,

     Thanks for your reply.

     We cannot move to AX 4.0 or higher at the moment and I think have to deal with this issue in future too according to your statement. Is there no concrete solution rather than making manual posting at the end of month?

    Thanks again

    Manoj

  • AshGo Profile Picture
    AshGo 25 on at
    Re: Re: Re: Invoice Number Skip - Urgent Number Sequence Problem

    hey Manoj

    We faced a similar problem when implementing AX 3.0 for a client, the only way is to reconcile at month end and post the missing invoice numbers manually.. or you can keep clearing the records in NumberSequenceList form.

    But this problem never happened in AX 4.0 or AX 2009...

    Rgds

    Ashish

  • mbshinde78 Profile Picture
    mbshinde78 290 on at
    Re: Re: Invoice Number Skip - Urgent Number Sequence Problem

    Thanks a lot for your reply.

    That could be a possibility. We have currently removed auto clear function and prefer manual free list clearing.

    Could there be any other reason? Like Axapta bug or anything else?

    Thanks


    Manoj

  • spot Profile Picture
    spot 2,515 on at
    Re: Invoice Number Skip - Urgent Number Sequence Problem

    Hi,

    setup a automatic number sequence clean up for a shorter iterval. this will happen genrally when users open form and create a record and delete or leave the form with proceseeding furthur.

     

    Regards

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