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SL 2011 SP1 : Unable to retrieve Open SO into Shipper

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Posted on by Agnes Priscilla

295

I'm using 2011 SP1.

I'M creating my own Order Type, by copy from order ID : SO. I modified some Order Steps :

Enter Order    Optional    Yes
Release Order    Optional    Yes
Print Order Confirmation    Optional    Yes
In Process (see Shipper)    Required    No

Release SO is invoke automatically and optional, and Process Manager running properly without crashing. The nextfunctionID is always 4010000 (Create Order) though I already save and finish.

Now, what I always do is update the nextfunctionid= 4041000 (In Process (see Shipper)) and nextfunctionclas =''

This is always happening everyday, randomly, maybe around 5 or 6 of 50 SO. So i just couldn't find any patern of it.

Please advise ...Thanks,

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Jennifer Spitler on at

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Re: SL 2011 SP1 : Unable to retrieve Open SO into Shipper

Agnes,

I think you would get more consistent movement through Process Manager by setting Enter Order to Required, No and Release Order, Required, Yes. I suspect Process Manager doesn't know what to expect or do next with the Optional settings.

Make those changes to see if the orders progress more smoothly.

Regards,

Jennifer Spitler

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