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Dyanmics general idea of connecting four different things.

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Hello All Experts,

Can any one have any idea how can we integrate below dynamics products together to form a big project .

Dynamics 365 for CRM
Dynamics 365 for Field Service
Dynamics 365 for Project Service Automation
Dynamics 365 for Financials
Microsoft Power BI

any help and idea will be appreciable.

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  • EmployeeOcta Profile Picture
    EmployeeOcta on at
    RE: Dyanmics general idea of connecting four different things.

    Hello Johny Gorg,

    Thanks for your such a nice description, but I have one more point to understand ,

    if we leave the PowerBI then how can we connect the below four mentioned items together.

    Dynamics 365 for CRM

    Dynamics 365 for Field Service

    Dynamics 365 for Project Service Automation

    Dynamics 365 for Financials

    it will be great if some more description can be provided to me .

    meaning how many license will be required to get all of these.

    How to internally map the fields and entities from one product to another .

    it will be great if some ideas can be provided in these points.

  • Suggested answer
    Johnny Gong Profile Picture
    Johnny Gong 6,482 on at
    RE: Dyanmics general idea of connecting four different things.

    Hi EmployeeOcta,

    Currently PowerBI could only get data from following D365 Customer Engagement content packs:

    [View:https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/use-power-bi#get-started-using-power-bi-with-dynamics-365-for-customer-engagement-apps-online:750:50]

    Sales Analytics for Dynamics Customer Service Analytics for Dynamics 365

    Microsoft Dynamics 365 - Social Engagement

    While MS still provides some applications or Solution Template to integrate FS and PSA

    PBI with Field Service: [View:https://powerbi.microsoft.com/en-us/partner-showcase/journeyteam-power-bi-analytic-solution-for-dynamics-365-for-field-services/:750:50]

    PBI with PSA:[View:https://community.dynamics.com/365/projectserviceautomation/b/daytodaydynamics365/archive/2017/10/23/dynamics-365-project-service-automation-analytics-extending-psa-39-s-reporting-with-the-power-bi-solution-template:750:50]

    PBI with F&O: [View:https://www.powerobjects.com/blog/2018/06/25/how-to-integrate-power-bi-with-dynamics-365-for-finance-and-operations/:750:50]

    I would recommend CDS for data integration if your want to integrate D365 Internal Apps like Field Service, PSA and Financials.

    Integrate data into Common Data Service: https://docs.microsoft.com/en-us/power-platform/admin/data-integrator

    Extensible Data integrator templates and the Common Data Service (CDS) to integrate FS with D365: [View:https://docs.microsoft.com/en-us/dynamics365/unified-operations/supply-chain/sales-marketing/field-service:750:50]

    Finance and Operations and PSA via CDS:

    https://docs.microsoft.com/en-us/dynamics365/unified-operations/financials/project-management/psa-integration

    https://docs.microsoft.com/en-us/business-applications-release-notes/april18/dynamics365-finance-operations/integration-dynamics365-project-service-automation

    Regards

    Johnny

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