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How to disable "There is an update available for Microsoft Dynamics CRM for Outlook

Posted on by Microsoft Employee

Hi

We are using Outlook 2016 and CRM 2016, how can i disable this message in Outlook for users ?

"There is an update available for Microsoft Dynamics CRM for Outlook"

BR
Roger

 

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to disable "There is an update available for Microsoft Dynamics CRM for Outlook

    This didn't work for my organization with the 8.2 Outlook Addin and a D365 backend. We're still getting the Update Available prompts.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to disable "There is an update available for Microsoft Dynamics CRM for Outlook

    Hi,

    I am not sure whether this setting could help you resolve this issue, but you could have a try.

    Go into Dynamics CRM and go into Settings -> Admin -> System Settings -> Outlook, there is an option at the bottom you can turn it off.

    04162.1.PNG

    Hope it makes sense.

    BR,

    Judy

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