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When a SLA expires, it is possible to keep showing a timer instead of "Expired"
Him
No, You cant , but you can insert timer control to do that.
Hi Partner,
The following post would help you on showing the time details of 'Expired' and 'Nearing Expiry' by timer control.
docs.microsoft.com/.../add-timer-control-case-form-track-time-against-sla
You could go the Case Main form and insert the time Control.
Hope it would help.
Regards
Johnny
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