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Timer for expired SLA

Posted on by 55

When a SLA expires, it is possible to keep showing a timer instead of "Expired"

  • Johnny Gong Profile Picture
    Johnny Gong 6,482 on at
    RE: Timer for expired SLA

    Hi Partner,

    The following post would help you on showing the time details of 'Expired' and 'Nearing Expiry' by timer control.

    docs.microsoft.com/.../add-timer-control-case-form-track-time-against-sla

    You could go the Case Main form and insert the time Control.

    Hope it would help.

    Regards

    Johnny

  • Verified answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Timer for expired SLA

    Him

    No, You cant , but you can insert timer control to do that.

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