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Our Payables Clerk posted a payables Transaction with an incorrect purchase amount. There is an On Account balance of $75.00 that should not be there. So the other Distributions and Check are the correct. I told them they would have to void the transaction, but the check has already been mailed. Is there any way to correct this without effecting the check?
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Rob,
I would recommend a Payables Return transaction for the vendor for $47.93. Enter a cash payment of $47.93 on the Return to reverse the original posting to the cash account. If you are using the Bank Rec module for this cash account, you will need to post the resulting deposit for this in Bank Rec after the Payables Return is posted.
Here is a blog post with more information on Payables Return transaction: victoriayudin.com/.../payables-return-transactions-in-dynamics-gp.
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Note: Make sure the Writeoff account is setup in the Vendor Account Maintenance screen. (See Figure below.) This is will be the account you used in the original transaction...probably 1-01-2-54-87015
8) After the amount is entered in the Writeoff field, click Ok. Then click Save button on Edit Payables Checks window and close.
9) Finally Print Checks -- this will be a zero check.
You have now accomplished clearing out the amount that was On Account.
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