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2021 Release Wave 2: Dynamics 365 Customer Service Updates

As part of its twice-a-year development plan for their business applications, Microsoft has started to roll out its second release wave of new features. These new updates will continue to be released between October 2021 and March 2022 and will si...

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Introducing Microsoft Lists: A Smart Information Tracking Tool (Previously Called SharePoint Lists)

SharePoint lists just got a whole lot smarter. Microsoft Lists builds on the trusted SharePoint platform and provides users with new features and capabilities to help you track and organize information in a smart, flexible, and simple way. Essenti...

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Data Flows, Email Templates, Entitlements, and More

JourneyTEAM discusses how to use popular Dynamics 365 features to increase productivity, streamline processes, and improve efficiency in a recent Dynamics 365 Learning Forum. November 15, 2021 The use cases of Dynamics 365 are seemingly endless....

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Take Your Golden Image to the Cloud with JourneyTEAM

How Microsoft Autopilot and Endpoint Manager can Simplify Endpoint Management via a Golden Image. Even before the COVID-19 pandemic, more and more organizations were migrating to the cloud. Much of this is due to the increase in remote working ov...

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New D365 Sales App Feature

The new D365 Sales app offers some stand-out features that the current Dynamics 365 mobile experience does not offer. Please check out the video Microsoft recently released, and the review written by JourneyTEAM's Brandon Gorton, a Senior Solu...

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Microsoft Teams vs. Slack and Zoom – How One Integrated Solution Claims the Victory

April 14, 2021 It’s great news for some and continues to be an adjustment for others: remote work isn’t expected to end any time soon. Predictions from numerous sources claim that the explosive demand for cloud-based collaboration, communication ...

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JourneyTEAM Wins BIG as Microsoft 2020 US Partner of the Year

JourneyTEAM Was Recently Awarded Microsoft’s 2020 US Partner of the Year Award for Dynamics 365 Customer Engagement and Eagle Crystal Award for Dynamics 365 Business Central This past year has been a record year for JourneyTEAM, and Microsoft has...

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How Being a Better Listener Means More Effective Meetings

Silence is Actually a Sign of Intelligence Have you ever sat in a meeting where you were trying to discuss how to improve your working systems or a certain component within it, but weren’t able to accomplish much because everyone was talking? T...

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Using Microsoft Office 365 Cloud: 7 Cases that Show the Power of the Solution

July 12, 2021 It’s the era of the cloud. In fact, one study predicts that the cloud computing market will be worth $832.1 billion by the end of 2025. So many developers have turned to the cloud to speed up lengthy development processes, keep up ...