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Microsoft recently released the Technical Preview of Microsoft Dynamics for Talent, and I had the opportunity to test drive this new offering in trying to understand what it is all about. And the short version of this blog, is that I am impressed ...
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Today’s blog is about preparation tips for the MB2-715 customer engagement Online Deployment certification exam. I wanted to share my thoughts and study preparation tips with you as I know at this time many of you are looking to attain your...
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I’ve had several queries from my colleagues in the past couple of months about what they should do about their legacy ADX Studio Portal once official support ends. So decided to summarise all the relevant options and facts surround this in ...
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I was treated to a preview of ClickDimensions Social Engagement (8.8) in the last week, and I was left exceedingly impressed with the capabilities of this new platform. Released to partners at the end of July, it is available now for existing Clic...
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I wanted to show customers how quickly they can set up the new Microsoft Dynamics 365 App for Outlook, and so decided to write a very quick 5 step guide to show how you can get started in minutes. The new Microsoft Dynamics 365 App for Outlook rep...
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So i’m a little excited today. I’ve been tracking this package all the way from Redmond to South Australia, and wanted to show you exactly what comes with the MVP Award package. FedEX box marked Fragile Certification Plaque from Mic...
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The October Release notes promises quite a number of key enhancements across all the various Dynamics first party apps. I’ve been geeking it out with my Dynamics colleagues about what’s cool and will share my findings with you in a ser...
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This article is targeted at developers looking at making the transition as a Dynamics 365 Customer Engagement (or CE for short). Dynamics 365 and the Power Platform (PowerApps, Common Data Service, PowerBI) is really getting a lot of attention at...
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This troubleshooting blog post was written in response to a question on the community forum on how to change the resolution type label for cases. When you click on Resolve Case you will see a pop up. With the options to change the Resolution Type ...