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Security Roles in Dynamics 365 Marketing

Dynamics 365 Marketing adds several security roles to your Dynamics 365 organisation, that enable you to control users’ access to marketing data through a system of access levels and privileges. The combination of access levels and privileg...

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Easily add event to calendar

One of the most requested features of the event capabilities in Dynamics 365 Marketing – the ability to add an event you registered for as an appointment in your calendar using a calendar (.ics) file is expected in June 2021. The featur...

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How to add 'View in browser' link to your emails

Ever wondered how to add that ‘View in browser’ link to your emails, the link that lets the recipient open your email in her browser if it doesnt render in the email client? Here is the trick Add a section and a text placeho...

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Troubleshooting real-time marketing journeys

When your Dynamics 365 Marketing Real-time journey runs, the journey flow will be visualized in a Sankey diagram. The diagram is great, it lets you see which paths contacts who entered the journey follows, and how many contacts go down each p...

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How to configure Members list view on Segments

When you build the definition of a segment in Dynamics 365 Marketing and Go Live, you will be presented with a list of contacts fullfilling the criteras of your segment definition on the Members tab of the Segment. Out of the box, the list of...

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First Look: A/B testing in Dynamics 365 for Marketing

Dynamics 365 for Marketing gets better and better. We just published a bunch of features for you to preview. One of these is the highly awaited A/B testing feature. You can use email A/B testing to test two slightly different email designs on ...

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Tap into the interaction data generated by Dynamics 365 Marketing

One of the many strong points of Dynamics 365 Marketing is the separation of the Dynamics 365 environment and the Marketing services (see “Elements in a Marketing environment“) This separation has a lot of advantages – inclu...

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Reusable Content Blocks – First Look

Dynamics 365 for Marketing delivers comprehensive capabilities for creating and running multi-channel campaigns to generate leads for your sales team using simple drag-and-drop design tools. In the upcoming October ’18 release, one of the ne...

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Designing Email Marketing Messages in Dynamics Marketing

With Microsoft Dynamics Marketing you can unleash your marketing potential. You can easily plan, execute, and measure campaigns from start to finish. Bring your marketing vision to life—engage customers across channels, build pipeline, ...