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It’s been around a year since Microsoft announced that Dynamics 365 Customer Engagement would be moving from the world of separate web, mobile and Outlook clients into a single Unified Interface (or UCI, as in “Unified Client Infrastru...
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I always prefer to use precise terminology when talking about the technologies that are part of my trade. Some might consider me a pedantic guy who’s always correcting some insignificant details in documents or presentations that cover Micr...
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If you mostly work with configuring the Microsoft Dynamics CRM solutions via the customization UI with its graphical point & click tools instead of writing custom code in Visual Studio, you may not keep such a close eye on the changes introduc...
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In CRM 2013 we now have the option of setting a workflow to be run synchronously, also known as a real-time workflow. This opens up great new possibilities to leverage workflows in designing automated processes and providing immediate feedback to ...
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One of the missing features that is often requested for Dynamics CRM is the ability to automatically assign numeric identifiers to records (see the feature suggestion on MS Connect). Sure, we’ve had the Auto-Numering feature for a limited se...
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Another year, another major Dynamics CRM release! What a time to be alive, eh? CRM 2016 has now been published for new Online trial instances globally and will be coming available as on-premises download within the next couple of weeks. If you hav...
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First the great news: Microsoft Dynamics CRM 2013 has been officially released today, on October 8th 2013! Not only can you sign up for a brand new Fall ’13 trial environment in CRM Online but you can also download the on-premises bits for t...
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The truth is out there. “There” meaning the social networks in this case. Unlike with previous beta programs (TAP’s or whatever they used to be called), the July 2017 release of Microsoft Dynamics 365 Customer Engagement (in shor...
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In the previous post I highlighted some of the recent updates on Dynamics 365 licensing. Now let’s have a look at how the birth of Power Platform has further expanded the licensing options for delivering business applications to customers. ...
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