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Introducing Dynamics 365 Remote Assist for HoloLens 2 and mobile devices

Empower employees to work together from anywhere with Dynamics 365 Remote Assist on HoloLens and mobile devices.  Learn more: https://dynamics.microsoft.com/en-us/mixed-reality/remote-assist/ #Microsoft #HoloLens #RemoteAssist

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D365 Remote Assist Group Calling

Many problems often require more than one specialist from around the world with different knowledge domains. Having multiple perspectives on a problem is crucial in providing technicians with the ability to accurately resolve problems. With the ab...

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Dynamics 365 Remote Assist overview, April 2020 release, and deployment guidance

Application overview - 1'40 April 2020 release new features - 9'25 Requirements and licensing - 12'58 Deployment guidance - 22'27 Question & answer - 34'51

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Support for mobile devices without augmented reality (AR)

You can still use Remote Assist even if your mobile phone/tablet is not AR enabled! This is done with the snapshot feature. More details: https://docs.microsoft.com/en-us/dynamics365/mixed-reality/remote-assist/mobile-app/using-devices-without-ar

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Asset servicing: asset capture on HoloLens2

Asset capture (public preview) in Dynamics 365 Remote Assist introduces non-calling scenarios in Remote Assist by enabling technicians to capture data about the assets they operate, inspect, and maintain. The data is captured in a consistent and s...

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Asset servicing: asset capture installation and setup

Asset capture (public preview) in Dynamics 365 Remote Assist introduces non-calling scenarios in Remote Assist by enabling technicians to capture data about the assets they operate, inspect, and maintain. The data is captured in a consistent and s...

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Asset servicing: introduction to asset capture and model-driven app

Asset capture (public preview) in Dynamics 365 Remote Assist introduces non-calling scenarios in Remote Assist by enabling technicians to capture data about the assets they operate, inspect, and maintain. The data is captured in a consistent and s...

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Extend Dynamics 365 Field Service with Remote Assist to improve first-time-fix rate

Introduction to Field Service and Remote Assist use cases and how the two applications can be used together to help workers collaborate from different locations and solve customer issues.

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Set up and use Remote Assist with Field Service

- Users and licenses - 1'02 - Set up technician - 2'56 - Sign in to Field Service Mobile - 4'03 - Sign in to Remote Assist Mobile - 4'32 - Sign in to Teams as an expert - 5'13 - Create and schedule a work order - 5'40 - Mak...

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