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Today I would like to talk about an issue I have seen where Generating the EFT File does not generate the file; it appears to just do nothing.
In this blog, I will tell you what tables are involved with the EFT File and I will explain three common scenarios that will cause the EFT file not to generate as well as the resolution.
The Tables involved:
The 3 main causes and solutions:
SELECT * FROM PM30200 WHERE VCHRNMBR in (SELECT DOCNUMBR FROM CM20202) AND VOIDED = '1'
b. Once you have determined the voided records that exist in the CM20202, you can create a statement to remove these records.
DELETE CM20202 WHERE DEX_ROW_ID = 'Dex_Row_ID Number here'
c. Once the voided transaction is removed from the CM20202, the file should generate without issue.
b. If the File Format is set to Single Format, then the Vendor File Transfer Method would be set to Not Specified. c. If the File Format is set to Based-on Vendor, assigned with one of the options, it needs to match on the Vendor record for the format that is selected.
d. The same is true for Receivables.
I hope this information is helpful and will save you a call to support.
Microsoft Support Engineer | Brandon Jarrett
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