Personalized Community is here!
Quickly customize your community to find the content you seek.
Choose your path Increase your proficiency with the Dynamics 365 applications that you already use and learn more about the apps that interest you. Up your game with a learning path tailored to today's Dynamics 365 masterminds and designed to prepare you for industry-recognized Microsoft certifications.
Visit Microsoft Learn
2020 Release Wave 2Discover the latest updates and new features to Dynamics 365 planned through March 2021.
Release overview guides and videos Release Plan | Preview 2020 Release Wave 2 TimelineWatch the 2020 Release Wave 2 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
Hello GP Community!
Update: The Intelligent Cloud Insights have been reworked, and the issue below should be resolved! The Windows Update freezing is still an issue, and can be found below the line.
We have recently come across reports of GP freezing either intermittently, or any time someone attempts to print (even to PDF).
To start with, let’s deal with the intermittent freezing.
This problem is caused by a recent change to the Intelligent Cloud Insights link. This change has caused issues with some users depending on if they were logged into BC, and what settings they use. We are working on a comprehensive fix, but in the meantime all other homepages should work. You can swap to the default homepage by clicking on the ‘Username’s Home’ option on the homepage. I am logged in as sa below:
If you have multiple users setup to use the Intelligent Cloud Insights page, you can swap them all using the following script. We recommend you do this when everyone is out of GP. We also always recommend creating a SQL backup prior to running any SQL scripts.
Update DYNAMICS..SY08100 set Visible = 0 where SectionID = 2 and DICTID = 0 and SEQNUMBR = 1
This should resolve the intermittent issue.
Next, if your issue continues, or only occurs while printing (even to PDF), check your Windows Updates.
Here is how to check, and resolve this issue:
In my case I will need to install KB4567512, with the link in the right-most column walking me through that process. In most cases this KB should be waiting for you to install as part of your normal Windows Update process. In the case where this is handled by your IT, you can now tell them what update to push through for users.
Note: These steps are identical for both Workstations and Servers
Hopefully this helps everyone thaw out GP!
Business Applications communities