A hotfix has been released for Dynamics AX 2012 R3 that resolves the issue of changes to customer or contact names not forcing a synchronization to occur within Connector for Microsoft Dynamics.  This hotfix will also now allow changes to sales order lines to be tracked and force an update to occur within Connector.  The hotfix can be found in the Life Cycle Services tool using the following link:

https://fix.lcs.dynamics.com/Issue/Resolved/637045?kb=3026356&bugId=3216334&qc=6eac416111d73ae5569bab364b97ef52

The associated Dynamics AX 2012 R3 KB is 3026356.

After applying the hotfix you will need to compile the ConnectorHelper class and then run that class again.

This hotfix only applies to Microsoft Dynamics AX 2012 R3.