As announced in this post, the most recent version of Connector for Microsoft Dynamics  (3.4.304.1) (“Connector”) supports Dynamics CRM 2016 (8.x.x.x) both on-premises and online. Today (April 8th, 2016) we are announcing that Dynamics CRM version 2016 will be the last major version of Dynamics CRM to be supported by Connector.

Support matrices for Connector for Microsoft Dynamics as of 10/09/2018

If your Dynamics product version does not appear in these matrices, then it is not supported by Connector for Microsoft Dynamics.

Dynamics NAV support matrix

CRM 2013 6.x.x.x CRM 2015 7.x.x.x CRM 2016 8.x.x.x
NAV 2015 Y Y Y
NAV 2016 * Y Y Y
* Connections to Dynamics CRM using this version of Dynamics NAV should transition to the Dynamics CRM interoperability framework included in the Dynamics NAV 2016 release.

Dynamics AX support matrix

CRM 2013 6.x.x.x CRM 2015 7.x.x.x CRM 2016 8.x.x.x
AX 2012 R3 Y Y Y

 Dynamics GP support matrix

CRM 2013 6.x.x.x CRM 2015 7.x.x.x CRM 2016 8.x.x.x
GP 2015 Y Y Y
GP 2015 R2 Y Y Y
GP 2016 Y Y Y

 Dynamics SL support matrix

CRM 2013 6.x.x.x CRM 2015 7.x.x.x CRM 2016 8.x.x.x
SL 2011 SP1 Y Y Y
  Note: Mainstream support for Dynamics CRM 2011 ended on 7/12/2016 as did official Connector support for interoperability with Dynamics CRM 2011.  The official Microsoft support lifecycle website can be found here.

What does this mean for my current and future Connector implementations?

  • Microsoft Dynamics NAV

    • Dynamics NAV 2016 includes a new interoperability framework for connecting with Dynamics CRM 2015 (7.x.x.x) and successor versions.  We recommend existing Dynamics NAV connections to Dynamics CRM versions greater than 2015 transition to this new framework once the Dynamics NAV instance is updated to Dynamics NAV 2016 or beyond.  New implementations of Dynamics NAV 2016 or beyond and Dynamics CRM 2015 or beyond should use the new NAV framework as well.  More information on this technology can be found at the following link: https://msdn.microsoft.com/en-us/library/dn951570(v=nav.90).aspx
    • Versions of Dynamics NAV earlier than 2016 that use Connector to interoperate with Dynamics CRM versions earlier than 2016 will continue to be supported by Connector  through the life cycle of the Dynamics NAV version.  If the Dynamics CRM instance must be upgraded, we recommend upgrading the version of Dynamics NAV to 2016 or a later version.
  • Microsoft Dynamics AX

    • Dynamics AX versions released after Dynamics AX 2012 R3 will include a new interoperability framework for connecting with Dynamics CRM 2016 and successor versions.  Stay tuned to the Dynamics AX release announcements for more information on that technology.
    • Versions of Dynamics AX earlier than 2012 R3 that use Connector to interoperate with Dynamics CRM versions earlier than 2016 will continue to be supported by Connector through the support life cycle of the Dynamics AX version. If the Dynamics CRM version is upgraded to a post 2016 version, then the Connector implementation will fall outside of the support matrix.  If the Dynamics CRM instance must be upgraded, we recommend upgrading the version of Dynamics AX to a version later than 2012 R3.
  • Microsoft Dynamics GP

    • Dynamics GP will continue to be supported according to the support lifecycle for the given version of Dynamics GP that interoperates with Dynamics CRM until the version of Dynamics CRM is upgraded to a version greater than 2016.
  • Microsoft Dynamics SL

    • Dynamics SL will continue to be supported according to the support lifecycle for the given version of Dynamics SL interoperates with Dynamics CRM until the version of Dynamics CRM is upgraded to a version greater than 2016.