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With today’s technology, the shift has been towards a focus on combined ERP and CRM systems working within an app-centric model. Microsoft Dynamics 365 represents the best of this high-functioning technology organizations need to thrive with the customizable, user-friendly apps employees yearn for. With this advanced generation of ERP and CRM, you might be wondering if your business might benefit from an upgrade to Microsoft Dynamics 365.
Obviously, it’s important to do your research before you decide to replace your outdated technology. understanding the options because they are not all the same. Dynamics 365 contains features that sets it apart from the competition. Take a deep dive with us by watching our webinar series on Dynamics 365 features, functions, costs and benefits. We’ll provide you with the information you need and let you see our technology in action so you can truly evaluate your options and determine whether a move to Microsoft Dynamics 365 is the right decision for your organization.
Part 1 of the series discusses the primary features that differentiate Dynamics 365. This cloud-based management solution utilizes an app-centric model allowing for unique licensing and pricing options. Giving you the option to pick and choose from key features, provides you with the foundation for your business management solution. Sales, Marketing, Operations, Customer Service, Field Service, and Project-based Services give you all the functionality you require, while eliminating the need to purchase extra features you won’t use.
Various licensing options offered in Microsoft Dynamics 365 make this app model quite different. Since not all of your employees necessarily need access to all of apps or data, we give you have three options for licensing Microsoft Dynamics 365:
1. By the app: Key staff can be licensed to use individual apps. Purchase only what is needed now and add more as you grow your business.
2. By the plan: An “all-in-one” full access option that gives you access to all applications more affordably than purchasing each app individually.
3. Team Members: Light tasks required for ‘light’ users—allows you to take advantage of Team Member licensing at a greatly reduced cost.
Part 2 exposes you to highlights of some of our more innovative features offered within Microsoft Dynamics 365. Some of our new capabilities include:
These and other capabilities help your organization realize the power of data by transforming information into a competitive advantage. View your data being generated through operations and customer interactions in a more meaningful and insightful way. Then, transform the data into more efficient methods, allowing you to anticipate customer needs and predict future operational or customer trends.
Part 3 explains our next generation of Microsoft services: PowerApps and Power Flow. As discussed in the initial webinar, the app model allows for greater flexibility, more functionality and better pricing. The ability to customize Microsoft Dynamics 365 through additional apps through AppSource, PowerApps and Power Flow is a game-changer. You can utilize additional applications to expand or enhance the capabilities of Microsoft Dynamics 365 or use them to create your own web and mobile apps tailored to fit your own unique processes.
PowerApps puts you in touch with an ever-expanding network of data sources and services, including Office 365, OneDrive, SharePoint and more. Create mobile apps that use cameras, GPS, bar code reader and pen capabilities using visual designer. Microsoft Flow helps you create automatic workflows that cross over applications and services, allowing you to establish workflows for notifications, synchronize files, capture key data and other common tasks. The capability is there and the possibilities are endless. When all is said and done, your employees will have easier access to data, improving their productivity throughout the organization.
Learn more about Dynamics 365 by watching this multi-part webinar series. And there’s more: Part 4: It’s All About Insights, Insights, Insights is scheduled for April 20th, 2017 and Part 5: The Voice of the Customer is scheduled for May 25th, 2017.
Want to discuss your upgrade strategy? Our team of experts is on hand to answer any of your questions. Together, we can help you determine the right fit for your business needs and goals.