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Robotic Process Automation (RPA)
is technology in which the word robotic is somewhat misplaced. There are no
automatons with lights and mechanical fingers; just smart software that can
learn how to take over the innumerable tasks that humans conduct at the
keyboard. If it is repetitive and can be defined by a set of rules - even if it
involves multiple applications -- odds are good that RPA can automate it.
And vendors in the Microsoft
channel, including Dynamics ERP solutions, are already acting on the RPA opportunity with investments in
R&D, acquisitions, and partnerships.
According to a report by