Robot using keyboardRobotic Process Automation (RPA) is technology in which the word robotic is somewhat misplaced. There are no automatons with lights and mechanical fingers; just smart software that can learn how to take over the innumerable tasks that humans conduct at the keyboard. If it is repetitive and can be defined by a set of rules - even if it involves multiple applications -- odds are good that RPA can automate it.

And vendors in the Microsoft channel, including Dynamics ERP solutions, are already acting on the RPA opportunity with investments in R&D, acquisitions, and partnerships.

According to a report by GrandView Re...

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