"There is an error with at lease one vendor record, print the customer/vendor record for details"

Question Status

Unanswered
Alaa Ramadan asked a question on 9 Jan 2014 9:39 AM

Hi,

"There is an error with at lease one vendor record, print the customer/vendor record for details"

The above error popped up upon attempt to process a refund cheque in AR module

Thank you,

 

 

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Alaa Ramadan responded on 10 Jan 2014 7:40 AM

Found the solution!

The vendor record was marked as Hold. by clearing the flag, the issue has been cleared

Would be helpful if Microsoft make easier for the error message more descriptive or to include any hint

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Richard L. Whaley responded on 10 Jan 2014 7:47 AM

I agree.  But to their defense, in code, there are so many things that can happen to block processing, at some point you have to stop writing error traps and issue one generic message.

Put this in the suggestion bucket for MS!

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Syed aka Szars (cesar) arshad responded on 2 Aug 2017 2:49 PM

I am having this issue and I don't see the 'HOLD' box checked but it will not let me process the Credit for the customer.

any other reason could be ?

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Mick Egan responded on 5 Aug 2017 4:47 AM

Syed,

Did you print the edit list.

Mick

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Leslie Vail responded on 12 Aug 2017 3:12 AM

Also,

check the hold box on the customer, vendor and document

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