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can I create that year and get reverse this payment and then close the year? or should I just leave it and wait till 2018 to clear this
You can very well create that year and void the payment posted to that future year. In fact, that is what I advise my clients to do should they find themselves in the same situation.
Actually I did use the correct date but still it is showing. I used Dec 2016 as apply date and run the report as of Dec312016 but still I can see both of them on my aging the original amount to be written off and my debit amount that should offset that. Any suggestions. and thank you so much for your suggestions. it has been so helpful.
this worked perfectly