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I had similar issues in GP9 (which we are still using) and it seemed to be fixed when I removed all of the Outlook dashboards. I don't know if this applies to your situation or not, but try disabling any Outlook dashboards and see if it speeds it up.
Again, I am using GP 9 so I am not sure if the functionality has changed in GP 10.
In GP 9, in the top right hand corner of the home page there is a link to "Customize This Page", then you remove the check for Microsoft Office Outlook in the "Mark content to display" section.
Maybe someone else could help if it is different in GP 10.
I bet you will find that Outlook is the culprit. I have had a heck of a time with that dashboard add in. I eventually just disabled it (manually) on all clients. I have not found a fix for the problem.
The other major culprit is the reminders. If you have any custom reminders or any of the default reminders based on SmartList items (click on the reminder link and see if it takes you to SmartList), GP will run the SmartList item each time you launch or refresh the Home Page. This will also slow things down.
In GP 10, you can modify the home page for all users by going to Tools -> Setup -> System -> System Preferences. Under "Home Page Defaults" you can turn off Outlook, Reminders, and Metrics by default.
Hope this helps.
Great point Michael...I didn't really think about that but that is 100% accurate. It would then take the home page time to run all the smart lists before it could display the reminders. In my situation, removing the Outlook fixed it but this is definitely another possiblity.
Typically, the reminders are an issue. In 9 they would automatically update every 30 minutes. Imagine 75 users having 25 reminders updating at the top of the hour.
Reduce the number of reminders. In V10 they only recalculate when the Home Page is redrawn, not every 30 miutes. There are also a couple of other speed issues that you can find on our website (http://www.AccoladePublications.com ) under Learning Resources->Tips and Tricks->Archive->System Tips.
I have the same problem with the general managers computer, i checked the following, maybe it will help you =)
1.- Is the connection to the database via wireless internet or direct UTP cable access,if it's wireless i would recommend to switch to direct, and if it is direct check if the cable isn't broken, you can do a simple test with lan tester
2.- Are you using the metric, choose the ones you will actually need or if you don't use them at all disable it.
Have a nice day
I do not have v 9 loaded, but in v 10 (and GP 2010) you can set your system preferences Tools>>Setup>>System>>System Preferences such that the Reminders or Metrics or Outlook section is not created when a new user is set up.
I did not realize that. Thanks for the tip!
Disabled the reminders that had a smartlist attached to them and solved the problem.
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