There does not appear to be any out of the box functionality that I found useful. Instead of going the customer journey route we ended up using a process to send emails. Though, that wasn't even enough to populate the data successfully. It also…
answering your question Re: "Would they go any further in the journey" - this will depend on how you set up journey and segment, imho.
Consent is managed on 2 levels:
1) minimal consent level can be set up for a CJ
2) there are consent…
As Andrew said, D365 report documentation is the same for online and on-prem, there is no difference.
You could refer to these documents:
D365 is designed to work multi-nationally, and there are no major up-front considerations. Some things to that may be worth considering:
To make it easy for customers, you can let them know that they can think of a customer journey as a campaign equivalent - basically that it can be short or long running, and have different activities/tasks/etc. associated to the campaign. The…
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