Malin DM's Blog Posts

Microsoft Business Applications MVP 2019-2021.

I have a varied background where I have worked with several relevant areas for a CRM consultant, such as sales, customer service, working with membership and course management. This makes me understand the challenges of most customers, as I have known about several of the same challenges before.

I have worked with different CRM systems for almost 10 years, and worked as a consultant with Dynamics 365 since 2014. This means that I have the technical understanding of the system and how to best make configuration and changes without too much tailoring. I am committed to delivering a system that works for the customer and can withstand future updates.

With education in marketing, I'm particularly well-equipped to assist clients who want to tailor their marketing, like ClickDimensions coupled with CRM.

I started looking in to Dynamics 365 Human Resources in March 2018.

I speak well with those who have deep technical understanding, but also with those with little or no technical competence, so I am often the preferred choice when it comes to training.

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