Personalized Community is here!
Quickly customize your community to find the content you seek.
Choose your path Increase your proficiency with the Dynamics 365 applications that you already use and learn more about the apps that interest you. Up your game with a learning path tailored to today's Dynamics 365 masterminds and designed to prepare you for industry-recognized Microsoft certifications.
Visit Microsoft Learn
2020 Release Wave 2Discover the latest updates and new features to Dynamics 365 planned through March 2021.
Release overview guides and videos Release Plan | Preview 2020 Release Wave 2 TimelineWatch the 2020 Release Wave 2 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
Sales discounts are a great way to incentivize early payments from your customers, but managing and accounting for them requires additional effort from your finance team. Although intended to be a win-win for you and your customers, cash discounts can be remarkably costly if not managed effectively.
An ill-managed sales discount program can allow customers to abuse payment terms and grace periods. With an accounts receivable (AR) automation solution, you can avoid the potential for issues like this by automatically applying discounts to customer orders and reflecting them directly in Microsoft Dynamics.
With an AR automation platform with intelligent collections capabilities, your finance team can more accurately apply sales discounts and ensure customer reports are built with reliable data.
Here are four ways AR automation can enhance how your team manages sales discounts:
An online portal that gives your team a single source of truth for all AR activities helps them better manage sales discounts and confidently make decisions around items like creditworthiness. Pairing this with a dedicated customer portal gives customers increased visibility into their payment deadlines and what discounts are available to them. It also eliminates instances of customers unearthing cash discounts they shouldn’t or stating, “Oh, my check is in the mail!” in efforts to abuse discount grace periods. An online portal removes the need for grace periods altogether, as discounts are instantaneous.
An AR solution can enable you to be more flexible with the payment methods you accept, allowing your finance team to optimize discount eligibility around their preferred payment methods. In supporting a variety of payment methods, your team can incentivize the payment method that will lead to faster payment—like digital payments, for instance—which often go hand-in-hand with an improved customer experience.
One of the biggest challenges of offering sales discounts is reconciling and posting discounted transactions to the appropriate ledgers and accounts. An intelligent AR solution helps you bypass this manual process by automatically reconciling all sales discounts with the right accounts, giving your team more time to spend on high-value activities.
You can get customers paying faster by delivering clear and powerful reminders throughout the order-to-cash cycle, all automated thanks to your dedicated AR solution. You can also encourage customers to pay early by taking advantage of discount incentives with automated emails, notifications, reminders, on-invoice messaging, and in-portal pop-ups.
If you’re looking for a scalable way to manage sales discounts that also enhances your customer experiences, an AR automation platform like Versapay can get you there. Versapay’s AR solution is embedded with Microsoft Dynamics 365 Business Central through its ChargeLogic payment solution. Learn more at www.versapay.com.
Business Applications communities