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When manufacturers invest in a new ERP solution, they can reap
the benefits (or deal with the consequences) for years to come. And
with so many competing options, from the latest cloud-based
solutions at one end to Excel at the other, buyers can be justified
in feeling some uncertainty as they try to make an informed
decision. A new survey seeks to understand the views and choices of
manufacturers that have chosen to run Microsoft Dynamics NAV and
Dynamics 365 Business Central and the partners who support
The survey and resulting report,
The State of Microsoft Dynamics 365 Business Central &
Manufacturing, created by Microsoft partner NETRONIC, seeks to
answer some seemingly basic questions that often seem unknowable to
the community. The survey asked about the type of manufacturing
work done with these ERPs, the choice between cloud and on-premises
ERP, legacy solutions, views on customization, and more.
Responses from both customers and partners show that these
groups often see eye-to-eye, but attitudes vary in some important
areas. 52 NAV and BC customers and 266 partners participated, and
the report segmented users on several dimensions.
This survey's customer participants were a mix of NAV veterans
and newer BC customers. More than two-thirds reported using the
software for more than 3 years and 39 percent with more than 8
years of experience. Twenty-two percent had been using Business
Central for less than a year.
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