Not able to access Dynamics 365 for Finance and Operations, Business Edition

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Naveen Mishra asked a question on 14 Nov 2017 4:44 AM

Hello Expertise ,

I am trying to access Dynamics 365 for Finance and Operations, Business Edition through App source .

When Click on Free trial its display a new form for continue the process.

But after click on on continue nothing happening. 

 


Please suggest how to solve this issue .

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Suggested Answer
Alexander Ermakov responded on 14 Nov 2017 2:55 PM

 Basically, Dynamics 365 for Finance and Operations, Business Edition has been cancelled and replaced by Dynamics 365 'Tenerife' that will be available spring of next year. I may be mistaken, but I do not think it is possible to have new installations so far (or, if yet still possible, I would not recommend to do that, as the new version is about to come soon).

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Suggested Answer
Zaid Tariq responded on 14 Nov 2017 3:18 PM

Hi,

The email ID you might be using is not actually belongs to the region where Dynamics 365 for Finance is accessible. Change the country to USA or UK and then you will be able to use it.

Thanks

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Verified Answer
AJ Ansari responded on 15 Nov 2017 12:34 AM

Hi Naveen,

One of the gentlemen who has responded above is incorrect about the trials being unavailable until the release of Dynamics 365 'Tenerife' next spring. We have prospects and clients who do it all the time. But to be certain that something hasn't changed in the last day or two, I went ahead and double-checked, and just successfully signed up for a trial tenant of Dynamics 365 for Finance and Operations, Business Edition (aka Dynamics 365 for Financials, or as I abbreviate it, D365FIN).

D365FIN is only available for customers and partners in the US, Canada, and UK at this time. Your production or demo/trial Office 365 (O365) Tenant must belong to one of these 3 countries, otherwise you will not be able to access D365FIN. The only real-world exception I have seen is when a US, Canadian or British company has overseas locations; in such situations, both their US/CA/UK and foreign offices/teams are able to access D365FIN.

If you are convinced that your O365 tenant is a US/CA/UK tenant, double-check to see if you have a popup blocker interfering with your signup process.

Better yet, I suggest trying with a different browser, and this time, going directly to https://trials.dynamics.com and click on DYNAMICS 365 FOR FINANCE AND OPERATIONS, BUSINESS EDITION (highlighted in the screenshot below), then type in your e-mail address, phone number and follow the prompts.

Also, I would recommend that you ask questions pertaining to this product in the "Dynamics 365, Business Edition" forum instead of the Dynamics NAV forum. There, you have both community experts and Microsoft team members helping people through issues related to Dynamics 365 for Financials.

I hope this helps. If my response has answered your question, please verify by clicking Yes next to "Did this answer your question?"

Reply
Verified Answer
AJ Ansari responded on 15 Nov 2017 12:34 AM

Hi Naveen,

One of the gentlemen who has responded above is incorrect about the trials being unavailable until the release of Dynamics 365 'Tenerife' next spring. We have prospects and clients who do it all the time. But to be certain that something hasn't changed in the last day or two, I went ahead and double-checked, and just successfully signed up for a trial tenant of Dynamics 365 for Finance and Operations, Business Edition (aka Dynamics 365 for Financials, or as I abbreviate it, D365FIN).

D365FIN is only available for customers and partners in the US, Canada, and UK at this time. Your production or demo/trial Office 365 (O365) Tenant must belong to one of these 3 countries, otherwise you will not be able to access D365FIN. The only real-world exception I have seen is when a US, Canadian or British company has overseas locations; in such situations, both their US/CA/UK and foreign offices/teams are able to access D365FIN.

If you are convinced that your O365 tenant is a US/CA/UK tenant, double-check to see if you have a popup blocker interfering with your signup process.

Better yet, I suggest trying with a different browser, and this time, going directly to https://trials.dynamics.com and click on DYNAMICS 365 FOR FINANCE AND OPERATIONS, BUSINESS EDITION (highlighted in the screenshot below), then type in your e-mail address, phone number and follow the prompts.

Also, I would recommend that you ask questions pertaining to this product in the "Dynamics 365, Business Edition" forum instead of the Dynamics NAV forum. There, you have both community experts and Microsoft team members helping people through issues related to Dynamics 365 for Financials.

I hope this helps. If my response has answered your question, please verify by clicking Yes next to "Did this answer your question?"

Reply
Suggested Answer
Alexander Ermakov responded on 14 Nov 2017 2:55 PM

 Basically, Dynamics 365 for Finance and Operations, Business Edition has been cancelled and replaced by Dynamics 365 'Tenerife' that will be available spring of next year. I may be mistaken, but I do not think it is possible to have new installations so far (or, if yet still possible, I would not recommend to do that, as the new version is about to come soon).

Reply
Suggested Answer
Zaid Tariq responded on 14 Nov 2017 3:18 PM

Hi,

The email ID you might be using is not actually belongs to the region where Dynamics 365 for Finance is accessible. Change the country to USA or UK and then you will be able to use it.

Thanks

Reply