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A user called me because all of a sudden, his ribbon is not displaying. I've tried delete user personalization, customizing the ribbon. I've done an uninstall and reinstall. Nothing I do resolves it. If I run NAV as another user from his PC, the same thing happens. If i have him log into NAV on another PC it's fine. I'm going to attempt to role back windows updates that I think might be at play but am open to other suggestions.
If you hear anything, please let us all know what the solution is. I have a client that this is affecting.
Interestingly, the client and I are both running the same build of Windows 10 (1803). She is having an issue and I am not, even when logged to the same server and even if I log in as her. Not sure what the answer is.
1. Right click on ribbon -> Expand ribbon
2. Click on NAV Menu -> Customize -> Customize Ribbon -> Restore defaults
I encounter the same problem, Do you know how to fix?
I can confirm that rolling back Windows 10 build 1803 resolves the problem; the ribbon is back to normal after doing that. The rollback reverted to Windows 10 build 1709.
In Settings > Windows Updates > View installed update history > Recovery Options > Go back to an earlier version of Windows
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