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How do I record a customer deposit or prepayment? I want to debit the bank account and credit the receivable.
At a later time I will create a sales order and subsequent invoice and apply the prepayment.
Using the journal, enter Document Type=Payment, in the Description put "Deposit for #######" where # is anything that is relevant to the upcoming sale. or if you know already like "Deposit for Server Upgrade".
When you create the Sales Order at a later time and post the prepayment invoice, you can apply the payment against the prepayment invoice.
In NAV this process is designed around the Sales Order.
Everything is explained here: docs.microsoft.com/.../finance-invoice-prepayments
When you post the Prepayment Sales Invoice (out of the Sales Order), the Prepayment-GL Account is posted. You can credit the payment against it and release the Sales Order then.
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