When i try to post a reverse of payment it shows the error 'The reversal found bank account ledger entry without a matching general leder entry'. The payment is made from general journal in one line and it look like a regular transaction. I will the appriaciate the help
Try to "Unapply" the payment before reversing
I have tried but there is nothing applied in the document
Unfortunately, you will have to go to Table 17 (GL Entry) and add the missing line. If you have a Developer's license it can be done via the Development Client. If not, contact your VAR to have this done. Then you can reverse the transaction.
The missing entry no. exist but it is linked with another existing transaction
Try to unapply the second transaction, then reverse the payment. If that doesn't work, contact your VAR/partner to have it done in the Development Client or SQL. Bear in mind, any changes done in SQL require the NAV instance to be restarted in the Administration Client.
Business Applications communities