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Suggested Answer
Ying Kiat Koh asked a question on 20 Mar 2013 7:57 PM

Dear All,

   System not allow me to undo receipt for GL account, message prompted "Undo Receipt can be performed for lines of type ITEM".

   Is there any way to allow undo receipt for GL account, because not yet "Invoiced"

   Need Help !

Regards,

Koh Ying Kiat

  

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Ying Kiat Koh responded on 20 Mar 2013 8:55 PM

Dear All

 Im using Nav 2009 (6.0 R2)

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Neville Foyn responded on 21 Mar 2013 10:13 PM

Hi

Yes, your best bet here is to invoice the amount that you have received, then raise a credit note (You can copy document to avoid having the re-type)

After crediting the document you can raise a new order if needed

Cheers

Neville

Neville Foyn
NAV Developer, Consultant & Trainer
MCTS NAV, CRM, Sharepoint, SQL
MCSA SQL 2012
MCITP NAV
MCT 

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Suggested Answer
Jens Glathe responded on 22 Mar 2013 12:39 AM

Hi,

well it's only a receipt, without any recordings in the system except in the purchase document. IMO, the easiest way to get out of it would be to enter a qty. to receive of -<whatever quantity you received> in the line, and receive again. OTOH there is no real effect on this (no expected cost, no inventory movements), so it's a mistake without much of an effect. It will be righted by posting the invoice anyway.

with best regards

Jens

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Suggested Answer
Jens Glathe responded on 22 Mar 2013 12:39 AM

Hi,

well it's only a receipt, without any recordings in the system except in the purchase document. IMO, the easiest way to get out of it would be to enter a qty. to receive of -<whatever quantity you received> in the line, and receive again. OTOH there is no real effect on this (no expected cost, no inventory movements), so it's a mistake without much of an effect. It will be righted by posting the invoice anyway.

with best regards

Jens

Reply