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Vanessa Shin asked a question on 13 Jun 2013 6:28 PM

When I click on the button of "Send Approval" or "Confirm Approval", then it show "Calculate Plan" page. How do I solve this issue? Thousand helps for your help!!!

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Suggested Answer
Neville Foyn responded on 16 Jun 2013 4:28 PM

Hi

Standard NAV does not have approvals build into requisition worksheets, the req needs to first be converted in to a PO, and then the PO can be sent for approval

It is possible that this is a localisation done to your country specific version of NAV, but based on the fact that it does not work i will am pretty sure that those buttons were customization done by your NAV partner and they are not working

You will need to contact your partner to fix this development

Cheers

Nev

Neville Foyn
NAV Developer, Consultant & Trainer
MCTS NAV, CRM, Sharepoint, SQL
MCSA SQL 2012
MCITP NAV
MCT 

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Vanessa Shin responded on 27 Jun 2013 1:35 AM

Hi Nev,

First of all, thanks for your help.

For your information, I installed NAV 2013 W1 in my computer, it enable Send Approval function and Complete Approval function. So, it is the standard function, never customise anything in this object. I'm using Cronus International Ltd for do testing, it prompt out Calculate Plan window when I click on Send Approval button and Complete Approval button.

So, any solution on this issue? Kindly advise. Thanks!

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Vanessa Shin responded on 28 Jun 2013 12:00 AM

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Verified Answer
Aleksandar Totovic responded on 28 Jun 2013 11:05 AM

As Neville said, standard NAV has not these functionalities on Req. Worksheet. I look at Customize Req. Worksheet window and there is no these commands. I cannot find nothing like that on Req. Worksheet.

Are you sure you do not make some customization? I use NAV2013W1. If you want I can make print screen. Ask your partner to see page designer.

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Vanessa Shin responded on 30 Jun 2013 7:02 PM

Hi Nev & Aleksandar,

After investigation, as both of you said previously, this page was customised by someone.

Anyway, thousand thanks for both of you took some precious time for preview my issue. Thanks!

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Verified Answer
Aleksandar Totovic responded on 28 Jun 2013 11:05 AM

As Neville said, standard NAV has not these functionalities on Req. Worksheet. I look at Customize Req. Worksheet window and there is no these commands. I cannot find nothing like that on Req. Worksheet.

Are you sure you do not make some customization? I use NAV2013W1. If you want I can make print screen. Ask your partner to see page designer.

Reply
Suggested Answer
Neville Foyn responded on 16 Jun 2013 4:28 PM

Hi

Standard NAV does not have approvals build into requisition worksheets, the req needs to first be converted in to a PO, and then the PO can be sent for approval

It is possible that this is a localisation done to your country specific version of NAV, but based on the fact that it does not work i will am pretty sure that those buttons were customization done by your NAV partner and they are not working

You will need to contact your partner to fix this development

Cheers

Nev

Neville Foyn
NAV Developer, Consultant & Trainer
MCTS NAV, CRM, Sharepoint, SQL
MCSA SQL 2012
MCITP NAV
MCT 

Reply