Question Status

Verified
Need Help with NAV asked a question on 2 Jul 2014 2:02 PM
I just want to change the Ship-to on a credit memo - but am not aware of how to do this. It currently is someone's name, and we just want it to be the name of the company. Thanks!
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Savatage99 [MVP] responded on 3 Jul 2014 9:08 AM

Are you saying you "SEE" this name & when you try to type over it you can't?

Or does this customer have a "Ship-to" code that you want to use?

Or are you saying you want the ship-to to be a totally different customer # like the the "bill-to customer #"?

Is the credit memo "Released" or "Open"?

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Need Help with NAV responded on 7 Jul 2014 4:36 PM

On a sales CM

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Verified Answer
Aleksandar Totovic responded on 8 Jul 2014 12:07 AM

If you use Sales Credit Memo, system fills "Ship-to..." fields with information from Location you choose on document header. This name you find, is name of your location. It is normal, because item will be shipped from your customer to your location.

If you don't like this, you can change this data, directly filling in these fields. But again, currently situation is correct.

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Verified Answer
Aleksandar Totovic responded on 8 Jul 2014 12:07 AM

If you use Sales Credit Memo, system fills "Ship-to..." fields with information from Location you choose on document header. This name you find, is name of your location. It is normal, because item will be shipped from your customer to your location.

If you don't like this, you can change this data, directly filling in these fields. But again, currently situation is correct.

Reply