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Emailing Invoices

Microsoft Dynamics NAV Forum

HJ1234 asked a question on 13 Oct 2018 7:13 PM

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We have a company that has multiple branches. Branches have been set up with their own account, these accounts are linked to the head office account, so only one statement is sent to the head office account, - which lists all the invoices created on all the branch accounts.

We need to send the invoices to all the individual branch accounts? If we could send the invoices to the branch and/or head office, but only send a statement to the head office account.

Navision only lets you email invoices to the head office account email address, unable to email invoices to branches.

Can someone help, is there a where to action?

Have an older version of Nav, sorry unable provide at this time.

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Alexander Ermakov responded on 14 Oct 2018 3:41 AM
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I did not get your question fully - do you need to send invoices or statements between the branch accounts? Even older versions of NAV supported the SMTP mail sending, and if you can send statements to head office account, you for sure technically can send information to branches - it is a matter of setup and customization. Without knowing the details of your version and your current setup and customizations, I advise you to contact your current support partner to get a quote for such setup.

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HJ1234 responded on 14 Oct 2018 3:27 PM

Hi

Thanks for response. I need to send invoices to branches. Because all of the branches are 'linked' to the head office account, Nav will only send the branch invoices to the email address which is on the head office ac.

I will find out version of Nav

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Alexander Ermakov responded on 14 Oct 2018 3:41 AM
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Verified Answer

I did not get your question fully - do you need to send invoices or statements between the branch accounts? Even older versions of NAV supported the SMTP mail sending, and if you can send statements to head office account, you for sure technically can send information to branches - it is a matter of setup and customization. Without knowing the details of your version and your current setup and customizations, I advise you to contact your current support partner to get a quote for such setup.

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