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Hi, I have recently started using NAV and cannot find the best way to post an invoice and credit for the same purchase order with item tracking. The purchase order was raised for 1,000 units. We received an invoice for 1,200 units which was queried and then the supplier subsequently issued a credit for the 200 units.
The purchase invoice of 1,000 units is correct and together the supplier invoice and credit agree to the 1,000 units. The units are stock items with item tracking. How do I process the purchase invoice and credit against the purchase order?
If you already post this invoice, you need to create new Purchase Return Order with this 200 units you want to post as correction. When you post it, you will get Posted Purchase Credit Memo.
Because you use item tracking, you need to use Item Tracking Lines and find lot/serial you want to decrease.
Thanks for your help. However, I cannot post the invoice for the higher quantity as the purchase order was raised for 1,000 units and I cannot figure out how to change this quantity to 1,200. Can you help?
If you want to post 1200pcs on invoice and you have 1000pcs on quantity field on order, you have to Reopen this order and then change this Quantity. You have command: Reopen.
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