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Just wondering whether it is possible to invoice a service contract at the start of each month without setting it as a prepaid contract?
The problem I have with prepaid contracts is that when you generate invoices for them and post them, NAV also automatically generates and posts payment. However, our service contracts aren't paid at the time of invoicing and posting payment for them as soon as the invoice is posted is preventing us from keeping track of accounts receivables and clients' debt.
Dear SOFIA Informatique ,
on your case you can use "Description 2" field (by default inbuilt) or use comment or keep note one your posted invoice
Please check on below steps,
If the "Payment Method" is assigned with a Balance Account then system will automatically post the payment at the time of invoice posting.
This is a feature we used for cash customers, where payment made fully at the time of invoicing.
I indeed had a balance account configured on the payment method used for this particular customer.
Thanks for the tip, it helped solve my issue!
Glad it helped.
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