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Hi Good day to you.Does anyone know how can one customer be linked to multiple department codes for billing, cost allocation and AR purposes? Here is our current setup visually. · We have 1 customer 1 card.· 1 customer can attend multiple programs concurrently which means multiple programs' services & invoices· How can we do so in NAV so cost can be correctly allocated?· I understand from customers perspective, customers see 1 organisation, 1 point of contact, so the consideration here would likely to be backend cost allocation and AR accountability. Thank you.
Setup Department Dimension.
Setup Department Code Mandatory on the Customer.
User filling in the correct Department Code when they do journals or orders.
Hi please allow me to share more details.
1 customer card can only have one department code dimension.
I understand that at sales order level user can add two dept dimension code but this process is manual.
My finance user have asked if it is possible to have two department codes at customer level. Thank you
During order, you can only add one department dimension code. You will need to choose.
Do you want to be able to choose more than one department when you input the order ? Or do you want to have multiple default by customer and choose one when you input the order ?
Thank you, it will be
"to have multiple default by customer and choose one when we input the order"
in very rare cases but still possible
"to choose more than one department when we input the order"
I just want to know if it is technically feasible. Thank you.
Both are not possible by standard.
As Teddy mentioned above, you can only pick one dept at the time of entry. Are you aware that a dimension value can be assigned on the line level? By default, NAV will copy the Dimension value from the Header to the Line. Conceivably, you can have a dimension value on the header and a 10 line transaction with different values per line. But, as Teddy mentioned above, the value cannot be split.
Just to give you as many options as possible.
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