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Our cross-reference descriptions are pulling onto our documents (sales + purchase). I understand that this is default Nav functionality as highlighted in the below text that was pulled from Business Central documentation.
If you set up a cross reference between the item description that you use for an item and the description that the vendor of that item uses, then the vendor's item description is automatically inserted on purchase documents for the vendor when you fill in the Cross-Reference No. field. The same functionality applies for customer item numbers on sales documents.
I'm looking for a way to change it so that the description will always pull from the item description and not the item cross-reference description.
If we add products using the Vendor Item Catalog table then the vendor item cross-reference description gets automatically populated with the current item description
We always want to leave our item cross-reference descriptions null. I've been clearing the item cross-reference descriptions using config. packages but I am looking for a more permanent solution.
Currently, users are adding items using the Vendor Item Catalog table. The problem is that we often update our item descriptions but not our item cross-reference descriptions.
When we update our item descriptions the new data is not reflected on sales + purchase documents if the item cross-reference descriptions are populated.
So I'm looking to
1) Have the item description instead of the item cross-reference description pull onto sales + purchase documents
2) Prevent the cross-reference description from auto-populating when adding products using the Vendor Item Catalog table
RTC screenshots to illustrate
J-1111 test product. Description = "Test"
J-1111 Item Cross Reference Entries.
Purchase order lines. Description auto-populates when I enter in J-1111
I did try to run the scenario you did describe very well, but the Cross Reference number is not automatically filled in on the Purchase Order (for instance, did not try other documents). At least not in standard as far as I know.
Is there customization in place? That cross reference field is also not shown by default, it must be added manually to the lines.
Thank you for the reply!
You are correct that the Cross Reference number is not automatically filled in on the Purchase Order. However the description from the Item Cross Reference does get automatically filled in.
My understanding is that this is default Nav functionality. I can see how this feature is useful but for my organization there is no value.
I edited my original post so that it now includes additional screenshots from the RTC. I hope the additional screenshots help better illustrate what I am experiencing.
We do not have customizations in place. Please let me know if you would like me to clarify anything.
If your user leave the Cross-Reference Type empty (here Vendor / TESTVEN), it will produce the correct result.
Yes I know that. I understand how the default functionality works. I am trying to find a way to prevent the vendor description from pulling onto the PO even if the vendor description is populated.
The users should be instructed not to fill in the C-R Type when creating the Item. Even when adding a new Item via table 297 (which is what they seem to do), the Cross Reference is not automatically filled in. They can do without the C-R Type which effectively resolves your issue.
Our users use the Item Vendor Catalog page (SourceTable 99) to add new vendor cross-references. When the vendor cross-references are created using the 114 page the descriptions get auto-populated with the description from the item card. If we could prevent the descriptions from auto-populating that would be great.
Well in this way the vendor no is mandatory so your scenario can only work with customization or use an alternative way to create new Items.
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