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I have a problem that the original invoice was matched to the PO line with the whole unit-Box24 (should only Box3) so it’s no longer able to be matched to the another invoice (Box21)
This could effect the inventory & I’m not sure how to fix it.
If the invoice is not correct, you need to reverse it by using credit memo. After that, you can create a new invoice.
Go to the posted sales invoice and find the one in question.
On the ribbon select correct
this should cancel the sales invoice and a new version created where you can fix the error
Which NAV version ?
Thanks for reply.
I am not sure what version is that. But I have screenshot it.
It seems you use Continia Document Capture - when you mentiond about "matching" does it mean matching of the received invoice from supplier/vendor and purchase order created in NAV?
Hi thanks for the reply.
Ya you are right. I can't match the received invoice from supplier and purchase order created in NAV. It is because the original invoice was matched to the PO line with the whole unit-should be BOX3 so it’s no longer able to be matched to the another invoice (Box21)
Hi, let me know if I got the current status correctly and provide more details:
did you post receipt already?
originally invoice for 3 but assigned to whole quantity 24. Did you post it already
Yes the 24 box already receipt.
Yes the original invoice is for 3 but assigned to whole quantity 24. Not yet post.
Hi, the easiest option might be something like that:
Invoice1- if you have in lines 24 box, please change them to 3. Next use Preview Posting option to see the result and everthing is ok just post;
Invoice2register document in document capture (even without matching to PO or purchase receipt). Next in purchase invoice list in NAV use option: Functions/Get Receipt Lines: select Receipt_1. You should see only 21 box as to be posted.
Let me know if that is suitable for you or just add some screenshot in case of problems.
ps. this "Functions/Get Receipt Lines: select Receipt_1" option is available when you open purchase invoice above line section
Thank you for the reply. Sorry the invoice already posted so I can't change the lines as it already invoiced.
If Invoice1 has been already posted for quantity and value for 24 box then e.g.
You can issue purchase credit memo for 21 box (before you post, please check whether you have on stock 21 box)
Next - post Invoice two for 21 box (but in purchase invoice line add manually: Item, quantity, direct unit cost for 21)
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