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I have a user who experience this warning message when trying to print Payment Journals.
"Warning! There is a gap in the number series"
Please advise where should I look to see the gaps, if any.
Thank you in advance.
It means in the Journal there is/are lines with document no having gap. You can check the Journal again to see the gap. e.g. in the image below I have removed the document line with Doc No G04007. So I am getting warning message just after G04008. So, you can just check the line above where this warning is coming.
Please check this link to learn more about that error
In the newer version there is an option called "Allow Gaps in Nos." but we don't have that option in NAV 2018.
Please advise where can I see this journal?
I have read the page. It informed me how to create, but never mention of the problem I had. Any other ideas?
On your payment journal check the document number, if they are not in the sequence you will get that error. Are you looking to avoid that error or trying to find where is the gap?
I'm looking to find out where is the gap, then looking into avoid that error. My users didn't manually create the no series, so its strange to have a gap.
Happy New Year,
The Gap is based on the Document you are trying to Post. In this case Payment Journal. Below is a screen shot of an example. Notice the Document No. goes from G04001 then G04003. I created a Gap and when I run Post Preview, I get the Warning.
As to how this occurred, I the User was manually adding Checks to the Payment Journal. If I am entering the Document No., with the No. Series set on my General Journal Batch. BC will check the No. Series to see if my Documents are in sequence. It is a Warning, which means you can post the Payment Journal but BC is telling you you skipped a No. Series.
I can also see my Document No. that posted in the Bank Account and since I am posting Checks, I can see a Gap (example below).
Hope all this helps.
Thank you for your step by step explanation. It is very helpful.
I notice something when I read all of your 3 post. The payment Journal which you guys mentioned, I can't seems to find this layout page.
My Payment Journal can only see this.
In the Search Box enter Payment Journal. This will bring you to the Payment Journal page. You can see all Payment Journal Batches by clicking into Batch Name.
Thanks! Can you share how can I resolve the missing gap?
Appreciate your help.
When you ask 'How can I resolve the missing gap'. I would ask do you have too. Let me explain... If I missed a Check and it is still available to be used, then you will enter the Document No. for that check and see another Warning that it is out of gap from the other ones you are printing or using. You just manually use the missing Check number.
Try this in a Sandbox and you will see its possible.
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