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I would like to ask in Automatic Ext. Text, there are a few fields which I'm not sure why is it there. Hope to receive advise.
Language Code: What is this used for, and isn't the language in Navision according to the language that we already assigned?
Description: Where does this description appears? I don't see it appearing in all the Orders or invoices that I have checked. Only the descriptions in the Lines appears.
Starting Fate and Ending Date: Why do we need a Starting and Ending Date? What would happen if we don't put any date, will the Extended Text be in the item forever?
Thank you !
Hi Josh,Language Code: When the language code is left empty, the extended text is added for every customer / vendor. When a language code is specified, the extended text is only used for those customers / vendors that have this specific language code setup on the customer / vendor card. When you e.g. setup an extended text for language code DEU, this extended text will only be added for customers / vendors that have language code DEU on the card, but not for other customers / vendors.Description: The description is shown only on the extended text itself and on the list of extended texts. When you have more than one extended text per item (e.g. for different languages) the description will help to identify the texts:
Starting Date and Ending Date: When no date is specified, the extended text will always be used. In case the extended texts should only be used for a specific period, this could be managed with the Starting and Ending Date
Thanks for the reply.
"this extended text will only be added for customers / vendors that have language code DEU on the card.."
With regards to the language code you mentioned, may I ask where do we input the language code for the Vendor and Customers?
I don't see any language code in the cards.
Hi Josh,The Language Code can be found on tab "Adress & Contact":
I have tested out in Navision, when I created a language code, and assign the language code to one customer. At SO, the extended text came out. however, when I select another Customer which has no Language Code, with the same item that I have enabled the extended text, the same description also came out.
So it seems to me from this test, whether or not I select the language code form the customer code, the extended card will appear, as long as we choose the correct items which has the Automatic extended enabled.
I tested this in my standard Cronus database and there I was not able to reproduce this. For testing I did setup one extended text for language code DEU. When I now create a new sales order with this specific item for a customer with language code DEU, the extended text is added. When I create a new sales order with this specific item for a customer that has no language code, then no extended text is added.
Does the item you are using have more than one extended text?
If this issue remains, I would suggest to create a support ticket for this.
You can do this yourself if you are a CSP / Dynamics 365 Partner or ask your reseller to create a ticket on your behalf.
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