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I'm trying to write off an amount in navision, but I notice that in item ledger entries, there is an amount of 0.75 that seems to be stuck at Remaining Quantity.
For that item, we have created sales order and posted to Posted Sales invoice, so its strange that it is still stuck there.
Can you advise what does Remaining Quantity means and why is it stuck there, or if there is anyway to check/force it over to Invoiced Quantity?
Hi joshtechsolutions ,
If you want to adjust this quantity by force you can use Item journal as negative adjustment, with the same quantity, please check in which location this qty. is and use the same item and location.
I tried going to the Item Journal, however, at he Item tracking lines, it doesn't allow me to select that particular 0.75 which is still at reserved quantity.
Ok, It means the quantity is reserved for other order, can you please track and ask that order to post as ship?
That order per said has already been posted as shipped and invoiced. I am beginning to wonder if it is a bug. There are other items in the order, all have no issue except for this particular item. It never happen before.
Are you able to check the reservation entry against which order is reserved?
Yes, the Posted Sales invoice is tied to the Reservation entry. THere are other items in the Posted Sales Invoice, but all went through with no issue.
Ok, then not sure If its a bug, Need to consult with some functional guy.
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