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User adoption is a very important part of a successful CRM software implementation. We released Organization Insights in Preview with the Fall 2016 release of Microsoft Dynamics 365. It is now fully supported and available for download on AppSource. Organization Insights is a customizable dashboard that will give you visibility into how many people are using your application and which users are the most active. It can help you troubleshoot issues by providing visibility into workflow errors. Not all partners are aware of Organization Insights, so we will provide a quick overview of the solution in this post and will show a demo of Organization Insights on our October 10 partner community call.
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The Organization Insights dashboard has five sections:
Each section allows you to monitor data over a specific period. There is a multitude of charts you can choose from to ensure your dashboard is showing data that is relevant to your organization.
You can find more information about Organization Insights and how to install this solution below: