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Trace Customer Order

Microsoft Dynamics RMS Forum

Mohamad Dimashki asked a question on 20 Jun 2018 1:43 AM

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Dear All,

Is There a way to trace Customer Order,
to which invoice transaction, and how been collected?
If i have a customer call and ask about his order, then I need straight forward window to trace customer order, Sale Transaction, Tender Details, Delivered or not Delivered.


Mohamad Dimashki


TheNeos responded on 22 Jun 2018 6:32 PM
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Provided that your cashiers and operators record everything you need to know, by using reports in Manager you can see all or any of these.

If you are using POS only and not integrated with accounting you can trace customers payments but not suppliers payments.


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