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We use our POS 2.0 for our Bar and we have Credit Card Processing through the software. We need to know how to be able to add tips to the final payment? We also need to know how to change the Printed Receipt that is generated when a Credit Card is used for payment. We need to be able to add a Tip line above the signature line?
Thanks for any help.
There is no way to add pre-authorization (as defined by CC processors) by default. However, given the flexibility of RMS, you can do the following:
For assistance: http://www.syssolutionsllc.com/
Thanks for the Reply. I have yet to be able to get the CC processing setup. I have been given information from my Merchant Processor to add in POS 2.0 CC section but have yet to get it to work.
Is there any tutorial on the CC process?
If you’re a business that sells merchandise, in addition to products where you expect to receive tips, RMS is not the product you should use. If someone has a truly integrated solution please let me know.
Sounds Like you need a Resturant POS instead of RMS which is a General Merchandise POS. BY definition within the POS communities a retail or merchandise POS will not handle tips because the SIC code from the Processing companies for a retail location doesn;t allow for tips to be added. So the reply from Microsoft is going to be this is by design. You should look around for a good restaurant POS system. These will be able to handle recipe inventory, Labor Scheduling, Loyalty programs, etc. Our company sells both types and there are many differences in the business models that needs to be addressed.
Take a look at http://www.buyerzone.com/retail/pos-systems/ar-restaurant-software/ for a few good tips.
We sell two different restaurant POS packages that will also do scnaning and scales and most retail operates and still handle all the requirements for the resturant environment.
If you need help feel free to contact me.Ed Boyer
How will a restaurant POS handle our 8000+ Merchandise products?
Like I have been trying to say, there appears to be NO product on the market that crosses the Imaginary line of tip processing. We Need and Must have All the bells and whistles of a full fledged multi store multi lane product like RMS but ALSO MUST complete the simple task of processing Tips.