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This is still an ongoing problem from multiple sites and customers. When they create a new purchase order, after 3 or more items added in, RMS returns a Run Time Error 3711, RMS drops out, and the entire purchase order is lost. This is not an isolated problem, because there are multiple inquiries by others over several years that have gone unresolved.
All of the suggestions about updates, wired networks, virus scans, and so on have been checked and rechecked, but the issue live on.
Francois C suggests the following. However, I do not know how to implement it for RMS.
(So I add my server IP address firewall rule to allow traffic without analysis.)
If there is an answer out there, please help us.
I just fixed this for a client.
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