Question Status

SCOTT CORLEY asked a question on 1 Dec 2011 3:44 PM

I have always been under the assumption that using the tab key to move through form fields was a basic feature of windows apps. For some reason when our office manager is adding items using the add item wizard in Store operations manager, when she hits the tab key it pushes the wizard behind the main Store Operations Manager window.


This really kills productivity for obvious reasons.


Allow me to give some more context. We were using an older version of MS RMS, now at a new location, new register and MS RMS 2.0.0105 we are getting this behavior. We just finished our new installation yesterday. Everything else seems to be working fine so far and I have never had a "Tabbing Problem" like this before. Pressing "TAB" in other programs on the same computer seems to operate correctly so its just within MS RMS apparently.


Please help, let me know if I need to provide any more details.  I really appreciate your input.

trent.b responded on 6 Dec 2011 9:23 AM

Hello Scott,

Thank you for your questions.

Retail Management System 2.0.0105 is not compatible with Windows 7. Windows 7 support was added in Feature Pack 1 (2.0.0150). Have you tried using a version of RMS that is compatible with Windows 7?

Microsoft Dynamics® RMS 2.0 Feature Packs, Service Packs, and Hotfixes

Let us know if you have any other questions.