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Unknown Printer Error

Microsoft Dynamics RMS Forum

MGravert asked a question on 12 Nov 2012 12:17 PM

Unknown Printer Error

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I have been getting an unknown error when trying to print receipts.  I have deleted the printer and re-installed it and nothing. 

Any idea on what to try next?

Thanks.

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Replies (7)

Gerald Rothaus responded on 12 Nov 2012 5:35 PM
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Unknown Printer Error

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What is the error?

What knid of printer?

Are you using an OPOS driver? That is highly recommended.

What is your OS?

-Jerry

JR Data Inc

jerry@jrdata.us

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MGravert responded on 13 Nov 2012 6:12 AM

Unknown Printer Error

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What is the error? It just says unknown error when I try and print a receipt.

What knid of printer? Star TSP 100

Are you using an OPOS driver? Yes

What is your OS? Windows XP

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Jeff @ Check Point Software responded on 14 Nov 2012 7:30 PM
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Unknown Printer Error

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So does it print or not?

Make sure that your default printer is not a label printer

Make sure that you have the exact printer name in the Register's Receipt 1/2 tab.

Makes sure you have access to the path specified in SO Admin | File | Configuration | Paths | Receipt Templates

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Gerald Rothaus responded on 15 Nov 2012 3:34 AM
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Unknown Printer Error

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I've seen issues with older versions of Star's OPOS driver, so make sure you have the latest (you can download it for free from their website).

-Jerry

JR Data Inc

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Jeff @ Check Point Software responded on 15 Nov 2012 11:27 AM
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Unknown Printer Error

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Another thought is to use the Windows driver.  We don't do OPOS, but we do Stars.  I think you cannot use the FutureRnt functions with OPOS.

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MGravert responded on 16 Nov 2012 12:04 PM

Unknown Printer Error

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Thanks guys for all the help. I got it working.

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watsson7278 responded on 17 May 2019 2:28 PM

Unknown Printer Error

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I am recently facing some errors like epson error code 0xf3 on my new Epson printer and I have tried a lot to solve the error by searching on the Internet for its fix, but it failed. Can anyone suggest me a better solution to fix these type of errors?

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