Question Status

Judi Detjen asked a question on 29 Jun 2012 8:25 AM

Once you setup a recurring Application Service request is there a way to modify the master request?

I have 10 users currently receiving the same report from the Application Server under 1 master schedule and  I need to add 2 more users to this master schedule.  I don't want to delete the master schedule and create a new one for all 12 employees or make a new master schedule just to add the 2 new users.

Adam Leonard responded on 3 Jul 2012 7:48 AM

Hi Judi,

Unfortunately aside from deleting and re-creating the request, there is no way to add users to the list (through the front end).  

Judi Detjen responded on 3 Jul 2012 8:11 AM


Thanks for your response.

What tables are used to store the user information  that are receiving the emailed report?