Work or School Accounts now enabled in Community

On 5/12/19, Microsoft Work or School accounts were enabled in Dynamics 365 Communities, along with the existing MSA login functionality.

Note: We are in the midst of resolving post-deployment issues, and if you have any problems, please send an email to dlcommed@microsoft.com

In the meantime, we recommend the following for login issues:

1. Use incognito/inprivate browser sessions

2. Clear browser cache/cookies

3. Try another browser (Edge seems to work better)

4. Try another MSA login if that is an option (temporary workaround)

Multiple Accounts - Merging

If you wish to merge existing community data (i.e., forum posts, blog comments, points, badges, etc.) from one login to another login which is not yet registered in the Dynamics 365 community(e.g., migrate community data from a legacy Microsoft login to a newer Work or School login), there will be a self-service method available later this week, with details added to this page. In this case, all community data is migrated.

If you wish to merge community data (i.e., forum posts, blog comments, points, badges, etc.) from one login to another login (and both logins have community accounts), this can be done by submitting an email request to the admin team to resolve. In this case, not all data is migrated - see Merging Two Existing Community Accounts below.

  • <Profile URL>

=== Copy and paste the above text ===

Back to Top

How to find your profile URL

  1. Sign in.
  2. Click your name/photo in the upper-right of the site.
  3. Select "View Profile" from the menu.
  4. Copy the URL for the page.

Back to Top

Account verification

Before your accounts can be merged, you will be asked to verify you are the owner of the accounts by sending us an email from the private email address listed for both accounts.  To find the private email address, perform the following steps for each account:

  1. Sign in.
  2. Click your name/photo in the upper-right of the site.
  3. Select "Settings" from the menu.
  4. Click the "Email" tab.
  5. Your email address is displayed in the "Private email" field.

Back to Top