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On 5/12/19, Microsoft Work or School accounts were enabled in Dynamics 365 Communities, along with the existing MSA login functionality.
Note: We are in the midst of resolving post-deployment issues, and in the meantime we recommend the following:
1. Some login issues can be resolved by using incognito/inprivate browser sessions.
2. Clear browser cache/cookies
3. Try another browser (Edge seems to work better)
4. Try another MSA login if that is an option (temporary workaround)
If you wish to merge existing community data (i.e., forum posts, blog comments, points, badges, etc.) from one login to another login which is not yet registered in the Dynamics 365 community(e.g., migrate community data from a legacy Microsoft login to a newer Work or School login), there will be a self-service method available later this week. In this case, all community data is migrated.
If you wish to merge community data (i.e., forum posts, blog comments, points, badges, etc.) from one login to another login (and both logins have community accounts), this can be done by submitting an email request to the admin team to resolve. In this case, not all data is migrated - see Merging Two Existing Community Accounts below.
If you've created multiple accounts on the Microsoft Dynamics Community, you can request that the accounts be merged. Merging accounts combines all the content you've created but not the settings.* See the following examples when merging Account A (to be deleted) into Account B:
Information that WILL be merged:
Information that will NOT be merged:
* If the newer community account does not need to be preserved, you can request to have it deleted, and then you can migrate all content from the original community login to a newer login using one of the four methods shown above.
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Request to merge multiple accounts by copying and pasting the following form into an email to the Microsoft Dynamics Community Administration Team.
=== Copy and paste the below text ===
=== Copy and paste the above text ===
Before your accounts can be merged, you will be asked to verify you are the owner of the accounts by sending us an email from the private email address listed for both accounts. To find the private email address, perform the following steps for each account: