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Engage with the Community Welcome to the Engage with the Community forum

Posted on by Heather_itD 14 Community Manager

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Service | Customer Service, Contact Center, Field Service, Guides How to hide some queues when representatives click on "View ways to transfer this chat"?

Last replied Posted on by Pablo Roldan 4

Hi, once service representatives engage with customers, there is an option to transfer user to a different queue is there a way to filter this l...

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Customer experience | Sales, Customer Insights, CRM Journeys - Use 'Activate a custom trigger' to start a new, different journey

Posted on by SveinS 44

Hi   I've been trying to find a solution using 'Activate a custom trigger' to send customers to a different journey. This should be an easy t...

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Finance | Project Operations, Human Resources, AX, GP, SL update table after purchase order invoice posting

Last replied Posted on by Ayushaman 203

Hi Everyone, I need to update a custom table GRNTable by setting the Status field to "Invoiced" when a Purchase Order is invoice posted in D365 F&a...

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Finance | Project Operations, Human Resources, AX, GP, SL Print files in docuref attachment

Posted on by jeffgreenrc 136

Hello,   We want to auto print files saved in docuref attachment to PO. When PO confirmation report is generated, it should also print the do...

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Supply chain | Supply Chain Management, Commerce Impossible to use Copilot to Dynamics 365 in Cloud-hosted environments?

Last replied Posted on by ShineK 5

Hello, everyone,   I struggled to set up Copilot to F&O supply chanin management. Also I failed to make 'dual-write' setup for using Copi...

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Small and medium business | Business Central, NAV, RMS Work type costs for a resource

Posted on by DebbieG 183

Hi   I am new to projects, and cannot get my head around this. I noticed that there is a RESOURCE COSTS option but this seems to have been di...

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Finance | Project Operations, Human Resources, AX, GP, SL No work was created for wave - Replenishment error

Posted on by Jesús García 411

Hello everyone, in the last few days I have encountered a bug that I can't figure out and that is driving me crazy. Some colleagues told us about an...

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Finance | Project Operations, Human Resources, AX, GP, SL invoice sales order with udpated line amount

Last replied Posted on by Dyn_US 95

i want to update lineamount (based on packing slip line amount) which is line amount - custom discount rebate. i am unable to do it. i have tried co...

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Supply chain | Supply Chain Management, Commerce Vendor issued Manufacturer Coupons

Posted on by jenshanahan21 7

Is anyone aware of a 3rd party integration or ISV that would handle importing Manufacturer issued coupons into D365 for Store Commerce?   Base...

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